Susan Childs. on
2025-10-07 6:07:19 PM
“Some great some not so great”
Ordered a bed frame and mattress, delivery was quick and easy.
Chose a full living room set, spoke to rep requesting delivery inside front door, due to the fact I'm disabled and could not get help for set up until after delivery. I had no way to physically get product in my door to be safe. No stairs, main floor condo with entrance door right on patio. They would only deliver outside. I offered to pay extra. Still no, I was told to call carrier. Carrier said they would gladly help me but MDG just had to request it on delivery. Called back MDG they said no they wouldn't do it. But had already processed order. So I canceled immediately. This was an easy request, I think they could have done this and kept a loyal customer.