Return Policy

All sales are a final. Unless required by law, there are no returns, refunds or exchanges of any kind whatsoever.  However, we may choose to accept a return in our sole and absolute discretion; our exercise of discretion may be affected by various factors, including but not limited to the passage of time from the purchase date and the condition of the returned goods. Products returned for exchange must be sent back exactly as they were received. They must contain the unused product, original packaging and include all disks, registration cards, packing materials and other accessories and must be received within 30 days of the invoice date. We reserve the right to refuse for return or charge a restocking fee of 20% of the current balance. No returns will be accepted without an RA number issued by MDG.ca or when the product manufactures or distributors return policies supersede ours. If approved by MDG.ca,  an exchange, merchandise credit or refund will be authorized.

Due to the volatile nature of computer prices, items will only be refunded, exchanged or credited at the current pricing at the time of return. MDG.ca reserves the right to charge higher restocking fees for any special circumstances, such as damaged packaging, missing CD, etc. Physically damaged products will not be accepted.