Support

Technical Support & Customer Service | MDG Computers Canada
Customer Service & Technical Support

Contact us by Phone

Customer Service

1-800-906-0976 x 352
Monday – Friday from 9:00 am – 9:00 pm est.
Saturday 9:00 am - 7:00 pm est.
CLOSED Sundays


Concerns regarding shipping, warranty, tracking, damaged/defective products, login/account information etc…
Technical Support

1-800-906-0976 x 351
Monday – Friday from 9:00 am – 9:00 pm est.
CLOSED Saturdays & Sundays



Concerns regarding troubleshooting, product malfunctions, hardware and operating system issues etc…

Contact us by Email

If you prefer to contact us via e-mail concerning shipping, warranty, tracking, damaged/defective products, technical support or other, email support@mdg.ca along with your Name, Phone Number and Person ID#(if known). A Customer Support Specialist will contact you within 24 hours.
Shipping Support

Courier Service
MDG ships all orders using UPS, Sameday & The Brick/ Brick Franchise Partner courier services. Once your order has gone through the Verification Department, you can visit our website at www.mdg.ca/track or call customer service at 1-800-906-0976 x 352 for your tracking number. Tracking numbers can be used to check on the progress of the shipment. Please note that Furniture items will not have a tracking number available.
If you would like to make special requests or inquire on the status of your order via the courier service you may contact them directly.
UPS : 1:800-782-7892
Sameday: 1-877-726-3329
The Brick: 1-877-353-2850

MDG Manufacturer Warranty

 

For MDG’s Manufacturer Warranty Terms and Conditions, please click on the link below.

 

MDG Manufacturer Warranty Terms and Conditions