MDG Privacy Policy

Last Updated: December 15, 2023

MDG Computers Canada Inc. and MDG Financial Inc. (collectively, “MDG” "we", "us", "our") is committed to maintaining the confidentiality, integrity, and security of personal information entrusted to us by our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

“Personal Information”, as used in this Privacy Policy, means any information about an identifiable individual. This Privacy Policy does not apply to the practices of companies that MDG does not own or control, and it does not apply to third-party advertisers or sponsors to whom you provide information.

MDG is committed to respecting your privacy. We want you to understand our practices with respect to collecting information from visitors to our website(s) and the uses we make with that information. By using any of our Canadian Websites, applying for or use any of our credit products or services, and otherwise interact with us, you’re accepting the practices described in this Privacy Policy.

Collection of Personal Information

We collect personal information primarily when you make a purchase on our website(s), apply for any of our credit products, or use our services. This may include your name, address, financial and employment information, and transaction details. We may also collect information from credit bureaus, references, and other financial institutions.

MDG collects personal information for the purposes of personalizing and improving your experience with MDG, providing products and services catered to you, to help us better communicate with you, to provide you with customer support services, to update you on current specials and promotions, to conduct market/customer research initiatives and more. Your personal information is kept confidential and used to support your customer relationship with MDG. For example, at times MDG may inform you of new products or services, special promotional offers, and other information which may be of interest to you.

What Personal Information About Customers Do We Collect?

Information You Give Us

Personal information that we collect includes information such as your name, address, telephone number, birth date, purchase information or e-mail address. As a customer, you provide MDG with this information in a variety of ways, such as (but not limited to) when making an application, completing a sale, confirming shipping addresses, entering contests or signing up for newsletters. In every case, MDG adheres to strict guidelines when dealing with your personal information. The information provided by you in order to make a purchase on the MDG website is collected to process your online transaction, ship your item(s) and maintain the accuracy of your information. In addition, we may maintain records of your previous purchases and details of any enquiries or complaints made by you.

You can choose not to provide certain information which may result in your inability to take advantage of many of our features. We use the information you provide for such purposes as responding to your requests, customizing future shopping for you, and communicating with you.

Automatic Information

We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies," and we obtain certain types of information when your Web browser accesses our websites or advertisements and other content served by or on behalf of MDG on other websites.

We may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most mobile devices allow you to turn off location services and you may do so at anytime if you wish.

Marketing and/or Email Communication

By consenting to MDG's Privacy Policy, you agree that MDG will send you communications via electronic means, which will include information on MDG's products and services. If you do not wish to receive emails or other mail from us, you may withdraw your consent to receive such communications by updating your preferences at any time. However, even if you do not want to receive other legal notices from us, such as this Privacy Policy, those notices will continue to govern your use of our websites, and it is your responsibility to review these notices for changes and/or updates.

Furthermore, if you do not wish to receive communications from MDG (such as special offers, news on products and services, etc.), you may choose to opt-out from receiving such communications at anytime. Simply select the "unsubscribe" link or follow the instructions on how to be removed from the marketing communication subscription you have received or contact the MDG Computers Canada Inc. at 1-800-906-0976 x 340 or MDG Financial Inc. at 1-800-431-6819  to request to be removed from the mailing list.

What Non-Personal Customer Information Do We Collect? i.e. Cookies

Your web browser places cookie files on your computer's hard drive. Cookies help us understand which areas of our site are popular by showing us how you and others use our site. When someone visits our site, our servers automatically collect non-identifiable information that allows the site to communicate with the visitor's computer. Non-identifiable information does not disclose personal information that would permit us to identify or locate individual visitors. For example, this type of information we track pertains to the number of visits to the site, tracking which parts of the site visitors select, time and date of the visit, internet browser types, and IP address and domain type identification to name a few. We use this information to help understand trends and patterns of our site visitors. Most non-identifiable information is collected using "Cookies", Web beacons and other internet technologies. A cookie is data file which is sent by a site to a computer's hard drive. This site also uses Web beacons for the same purposes as cookies, allowing us to understand the effectiveness of our marketing efforts and our site usability. Web beacons collect non-identifiable information on user traffic patterns, which we then analyze to improve the overall user experience on our website. Web beacons are electronic images that are sometimes called single-pixel gifs. Usually, Web beacons work in conjunction with cookies.

MDG uses Facebook and Google platforms for advertisements and analytics online. MDG uses Google cookies to inform, optimize and serve ads based on visit history to our website as well as report on ad impressions and interactions. We also use affiliate networks, Bing, email campaigns and Instagram.

You have the choice whether or not to accept cookies by configuring your web browser options. If you do not want to associate your visits to these pages with your cookie information, configure your browser to not accept cookies. If you decide not to accept cookies, some web pages may not display correctly. You should be aware that because cookies allow you to take advantage of some of our site’s essential features, we recommend you leave them turned on.

Does MDG Share Customers’ Personal Information?

We may disclose your personal information within our corporate family and to third parties such as service providers for processing and account management. We also disclose information as required by law or to credit bureaus and similar entities. We do not sell personal information to third parties.

You can visit MDG online without identifying who you are and without giving us personal information about yourself.

Links to Third Party Websites

MDG website(s) may contain links to third party websites, or websites MDG does not own or control. We cannot be responsible for their privacy policies and practices and we make no representations or warranties about the privacy practices of those websites. The type of data you provide to these third party websites are not covered by the MDG Privacy Policy. We recommend that you check the privacy policy of other websites and contact the operator if you have concerns or questions.

How Secure is Information About Me?

We employ robust security measures to protect your personal information from unauthorized access and use. This includes technological safeguards like encryption and physical measures such as secure areas for information processing.

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you enter. It's important for you to protect against unauthorized access to your password and your computer. Be sure to sign off when you've finished using a shared computer.

What Choices Do I Have?

You can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of some of MDG’s features, such as Customer Reviews.

You have the right to:

Access your personal information.

Request correction of inaccuracies.

Withdraw consent for certain uses of your information.

File a complaint regarding our handling of your personal data

Data Retention

We retain personal information for as long as necessary for the fulfillment of the purposes for which it was collected or as required by law.

Cross-Border Data Transfer

Your personal information may be stored or processed in other countries, where it will be subject to local laws.

Are Children Permitted to Use our website(s)?

MDG does not target its products and/or websites, provide products, or knowingly collect information from children. We may provide children's products for purchase by adults. If you are under 18, you may use our website(s) only with the involvement of a parent or guardian. All applicants must be the age of majority. Anyone under the age of 18 will not be allowed to apply for a loan, credit or services from MDG.

Law enforcement requests

MDG reserves the right to co-operate with government officials and law enforcement agents in any investigation requiring information or reports about lawful or unlawful activities. We reserve the right at any time to collect, use or disclose any personal information to satisfy any law, regulation, or government agency request.

Will There Be Changes Made to the Privacy Policy?

MDG reserves the right to modify this Privacy Policy at any time, so please review it frequently. If we make any significant changes in the way we use your personal information we will notify you by posting an announcement on our pages, sending you an email and/or a combination of these.

Conditions of Use, Notices, and Revisions

By using our services, you consent to the collection, use, and disclosure of your personal information as outlined in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

If you choose to visit any of our website(s), your visit and any dispute over privacy is subject to this Privacy Policy and our Terms and Conditions, including limitations

Our business changes constantly, and our Privacy Policy and the Terms and Conditions will change also. We may e-mail periodic reminders of our notices and conditions, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

Questions?

If you have any questions or suggestions regarding our Privacy Policy you may contact us at support@mdg.ca