Terms & Conditions

Listings on this website are not an offer to sell goods, rather, they are advertisements to receive offers. Any excessive offer/order per address, customer or company may be rejected, and all orders are subject to review and acceptance by MDG.ca. As all prices are subject to change, your order may not be accepted or we may have to communicate price changes or availability issues to you after you place your order.

COPYRIGHT/TRADEMARK INFORMATION

Trademarks:
MDG.ca, the MDG logo, MDG Vision, and MDG Apton are registered trademarks of MDG.ca.
Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, and Xeon Inside are trademarks of Intel Corporation in the U.S. and/or other countries. For more information about the Intel processor feature rating, please refer to www.intel.com/go/rating
This entire website, copy, images, logos, indicia, text, content, and unique method of showcasing products is copyright 2011 MDG.ca. All trademarks appearing herein are acknowledged. Permission to use documents delivered from this World Wide Web site and/or server and related graphics is restricted. The name of MDG.ca or any trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission. The information contained in this website is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein.

ORDER ACCEPTANCE POLICY
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. MDG.ca reserves the right at any time after receipt of your order to accept or decline your order for any reason. MDG.ca reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. MDG.ca is a reseller to end user customers and does not accept orders from computer dealers, exporters, wholesalers, or other customers who intend to resell the products offered by MDG.ca.

REGARDING BUNDLES
Bundled items are included while supplies last. Items of similar or greater value may be substituted.

TYPOGRAPHICAL ERRORS
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, MDG.ca shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. MDG.ca shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and payment received. If payment has been received for the purchase and your order is canceled, MDG.ca shall immediately issue a refund in the amount of the charge.

RETURN POLICY
All sales are a final. Unless required by law, there are no returns, refunds or exchanges of any kind whatsoever.  However, we may choose to accept a return in our sole and absolute discretion; our exercise of discretion may be affected by various factors, including but not limited to the passage of time from the purchase date and the condition of the returned goods. Products returned for exchange must be sent back exactly as they were received. They must contain the unused product, original packaging and include all disks, registration cards, packing materials and other accessories and must be received within 30 days of the invoice date. We reserve the right to refuse for return or charge a restocking fee of 20% of the current balance. No returns will be accepted without an RA number issued by MDG.ca or when the product manufactures or distributors return policies supersede ours. If approved by MDG.ca,  an exchange, merchandise credit or refund will be authorized.
Due to the volatile nature of computer prices, items will only be refunded, exchanged or credited at the current pricing at the time of return. MDG.ca reserves the right to charge higher restocking fees for any special circumstances, such as damaged packaging, missing CD, etc. Physically damaged products will not be accepted.

LIMITED GUARANTEE AGAINST DEFECTS
Every third party product you buy from MDG.ca is backed first by the product manufacturer's warranty. MDG.ca offers a 30 day limited warranty against defects at our discretion. A 20% re-stocking fee may also apply. MDG.ca’s 30 day limited warranty is a defective exchange policy that provides for either repair or replacement (at our sole discretion) of merchandise that has been confirmed as defective by either the manufacturer or MDG.ca. Hardware confirmed as defective by the product manufacturer or MDG.ca will either be exchanged or repaired at our sole discretion within the first 30 days of ownership only. After 30 days the product manufacturer warranty is the only warranty in effect. Terms and conditions may vary by product or manufacturer.

WARRANTY LIMITATIONS
Where permitted by law, MDG.ca disclaims all warranties and conditions, express or implied, including, without limitation, implied warranties or conditions of merchantability and fitness for a particular purpose. There are no MDG.ca warranties on services or software. Warranties, if any, for the software are contained in the licensed agreement that governs its purchase ( or licensing) and use. Any warranty and technical support provided on third-party products purchased from MDG.ca are provided by the original manufacturer and not by MDG.ca. MDG.ca ‘s responsibility for any MDG-branded warranty claim is provided in accordance with the MDG  Limited Warranty Agreement and the MDG Extended Warranty Service Plan, if available and purchased by you. Where applicable, the MDG Limited Warranty Agreement and the MDG Extended Service Plan will be provided to you upon delivery of your product(s). There are no other express warranties or conditions respecting the equipment. Implied warranties, if any, are limited to the duration of the express warranty provided herein. MDG may provide the manufacturer’s warranty if unavailable from the manufacturer in your own country. Please contact MDG with any support or warranty related issues.

LIMITATION OF LIABILITY
In no event shall MDG.ca or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

PROCESSING
Your order is thoroughly reviewed by our Verification Department to ensure that the order is accurate, the payment method is valid, and you are authorized to use this payment method. Once your order has passed the rigorous review by our Verification Department, it is sent to our warehouse for shipment. For security reasons, voice confirmation may be required before we can proceed with any step during the application process, or before processing your credit card for payment. If the item(s) on your order are in-stock, we will ship them as soon as possible from our warehouse, or partner warehouse. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the backordered inventory in our warehouse.

TOTAL TIME FOR DELIVERY
Total time is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier.  The sooner information is provided to MDG.ca by the customer, the sooner the Verification Department can verify that information and ship out the products. This can range from 24 hours to 10 business days for in-stock items. In some cases, the delay time can be greater than 10 days.

SHIPPING AND HANDLING RATES
Our customer-friendly shipping schedule is calculated on the ACTUAL WEIGHT of your shipment. Shipping and handling charges will be applied to all orders placed with us. If your order must be shipped in multiple boxes or in separate shipments in the event an item is not in stock and must ship at a later date, shipping and handling charges for the entire order will be assessed at the point when the first item is shipped. We charge only ONCE for shipping and handling, for the entire order. MDG.ca ships only within Canada.

RISK OF LOSS
If the customer provides MDG.ca with customer's carrier account number or selects a carrier other than a carrier that regularly ships for MDG.ca, title to products and risk of loss or damage during shipment passes from MDG.ca to customer upon shipment from MDG.ca’s facility. For all other shipments, title to products and risk of loss or damage during shipment passes from MDG.ca to customer upon receipt by customer. MDG.ca retains a security interest in the products until payment in full is received. Customer will be responsible for all shipping and related charges.